How to begin?
Clients start the process by calling Help Ahead at 1-866-585-6486. They will guide you through an initial assessment over the phone, and direct you to the appropriate services. If you are directed to Turning Point, TPYS staff will develop a personalized service plan that is delivered through one or more of our programs. At the end of treatment, TPYS staff will assist you and your parents or caregivers in developing after care and follow-up support plans so you can maintain the progress you have achieved with TPYS.
What does it cost?
There is no fee for accessing services through TPYS.
Is there a wait time?
Help Ahead will accept your calls during regular business hours. Depending on the agency you are referred to, there may be a wait to access counselling or Live-In Treatment services. They will be able to tell you how long the wait is likely to be, and what alternatives are available.
How long does it last?
Treatment programs can last a few days or several years, depending on the needs of the individual client. Individual counselling sessions typically occur weekly in one hour sessions. The times for these sessions are very flexible and can occur either during the day or after school, or even in the evenings – whatever works best for the client’s schedule.
